Why we require an ID to use our kiosks

As a licensed money transmitter, Coinme is required to identify our customers at the time of purchase to prevent fraud, money laundering, or criminal activity from being involved with our service. Because of this, in order to use a Coinme kiosk, you must identify yourself at the time of purchase with a valid Driver's license or ID card issued from one of the 50 United States. 

We do not currently accept Passports, Military, paper ID’s, or any alternate forms of identification as they cannot be scanned by our kiosks. 

If you have not used one of our kiosks before, during your first transaction, you will be asked to take a photo using the kiosk webcam with your face and ID both visible. 

Once you have done this, you will be able to proceed with the transaction. After your first time using the machine, you will not be required to repeat this process, you will simply scan your ID to log in to your account at the kiosk.