Why can't I click the 'Send' button?  Why won't it light up green?

First, double check that you have the correct wallet address.  If the destination address is not valid, the 'Send' button will not light up green.

If the address is correct, the issue may be that you are trying to send with too low of a fee. Currently, our wallet will not allow any fee less than 10 satoshis per byte to be used for a transaction. This is to ensure that your transactions confirm as quickly as possible. To check, and change the fee, please follow the instructions in the photo below.

If you are still unable to send, please email us through support@coinme.com and we'll do everything we can to help.